Account deletion request
Tokri allows customers to request deletion of their account and associated personal data.
Important: Account deletion is permanent and cannot be undone. After your request is processed, you may lose access to your Tokri account, saved addresses, profile information, and other account-associated data.
How to request deletion
1
Send an account deletion request using the Tokri support email below.
2
Include the mobile number registered with your Tokri account so that we can identify the account.
3
Tokri will verify the request and process the deletion in accordance with its account deletion policy and applicable legal requirements.
Tokri Support
Email: REPLACE_WITH_YOUR_REAL_SUPPORT_EMAIL
What happens after deletion?
- Your Tokri customer account will be scheduled for deletion.
- Personal information associated with the account will be deleted where applicable.
- Saved account information and associated customer data will be removed according to Tokri's deletion process.
- Some information may be retained when required by law, for fraud prevention, security, dispute resolution, or other legitimate legal purposes.
Any information retained for a legitimate legal or security purpose will be limited to what is necessary and retained only for the applicable period.
Before you submit a request
Please make sure that the mobile number in your request is the same number used to create your Tokri account. This helps us protect customer accounts from unauthorized deletion requests.
About Tokri
Tokri is a neighborhood grocery delivery service that connects customers with local shops for grocery orders and delivery.
Last updated: 7 October 2026